Founder & Marketing Strategist | Real Reach Strategies
Built and managed digital growth systems for small businesses and agency partners, combining websites, CRM implementation, marketing automation, AI tools, reporting dashboards, and client project management workflows.
Managed marketing campaigns and projects across 15 industries simultaneously through an AI-enabled content management system that improved communication between clients and internal teams.
Implemented automation systems and digital frameworks that elevated customer interactions across 40+ client campaigns.
Managed designers and developers across 50+ website projects, including analytics setup, Google Search Console configuration, lead management integration, and client-facing delivery support.
Created and managed ecommerce platforms through WordPress and WooCommerce, improving digital presence and increasing profits by 43% on average once implemented.
Implemented AgencyAnalytics as a reporting platform and built custom dashboards for 40+ clients to improve campaign visibility, performance tracking, and monthly reporting.
Configured GoHighLevel for internal operations and client accounts, including CRM pipelines, lead tagging, SMS follow-up, opportunity tracking, review-request workflows, and inbound call-to-lead automations.
Designed and managed email marketing campaigns with an average open rate of 21.86% and CTR of 3.52% across fashion, food, and flooring industries.
Implemented AI text, voice, and onboarding chatbot solutions that improved customer experience, increased satisfaction, and reduced customer service tickets by up to 60%.
Built and maintained two active client project management systems using client IDs, project IDs, service IDs, status tracking, project pages, client profiles, and delivery documentation.
Designed, launched, and shipped Ridge Media’s client onboarding automation system across PandaDoc, n8n, Google Drive, Google Sheets, Slack, and email, successfully onboarding multiple clients automatically.
Produced project update reports, SOPs, training resources, proposal templates, MSA/SOW structures, and service-template systems to standardize client delivery.