Sales & Marketing Specialist | Diversified Pool Products
Supported sales and marketing operations for a wholesale pool products company, combining website development, CRM management, customer retention, email marketing, reporting, and inventory visibility.
Designed and developed the company website to create a stronger digital presence and enable online ordering, helping launch a $300,000 digital marketplace in under 3 months.
Developed an online customer portal for retailers to find and order inventory from over 6,000 SKUs.
Utilized HubSpot CRM to support customer relations, lead generation, market research, customer retention, and reactivation through direct email marketing campaigns.
Created custom SQL reports within Fishbowl Inventory Management to provide leadership with actionable insights and support real-time inventory broadcasting.
Created a sales pipeline for onboarding new customers into the database, improving completeness and consistency of customer records.
Evaluated price margins based on business needs, leveraging data to help drive an 8% increase in average sale volume.
Participated in trade shows to gain new customers and build manufacturer relationships.